Here is a quick video to showing you how to create an announcement.

Announcements are broadcast messages that you can send to all parents to share a great moment from the classroom, give them some tips and ideas on how to support their child or give heads up on something going on at school. You can upload pictures, videos, and files along with the announcement itself. 

  • Announcements will appear on the 'Home' screen for you and parents in your class
  • They will also arrive shortly as emails or SMS 
  • Announcements delivered via email will use Title as the subject of the email and Message as the body of the email, including up to 3 pictures and link to see more pictures and attachments
  • Announcements delivered via SMS will show Title as the message and Message (if included) as the link to see more, including pictures and other attachments

To create an announcement, please follow these steps.

1. Log in on ClassTag.
2. Click the plus sign on the upper right side of the page and click “Announcement”. You’ll see a screen similar to below.

a. Title - Here you can add a title of your announcement. Make it short but detailed
b. Message - You can add details of your announcement here. Treat this as the main content of your announcement
c. Add Send Time - If you need to send the announcement on a later time, clicking on “Add Send Time” will allow you to do this. When you click on it, here’s what you should see.
d. Add File or Photo - If you need to attach a file or a photo to your announcement, this is where you can upload them.
e. Pin this announcement - Ticking this box would pin the announcement on top of the home page. As a reminder, you can only pin 3 announcements at a time. Here’s a sample of what a pinned announcement looks like.
f. Send announcement to - By default, you’ll see your class here and it is ticked.
g. Include other classrooms - If you want to send the announcement to different classes on the same school, you can tick this box and check the box of the other classrooms. By default, it will show the grade level of each class.  Clicking on the arrow on the right side of the grade level will show the name of the classes on each grade level.


3. Once you’re done creating the content of your Announcement, click “Preview”.

4. The next page will show you the summary of your announcement and how it will look like when the parents receive the email. If you didn’t click on “Add Send Time”, the next page will show “Send” that you can click on to send the message. Otherwise, it will show “Send Later”.

5. After clicking on the “Send” button (or “Send Later” if you clicked on “Add Send Time"), you’ll be brought back to your Home page where you can see the announcement that you’ve created.

FAQs

1. Can parents post a comment or reactions to my Announcements?
Yes, this is available when you create an announcement. You and the parents can add a comment and reaction on any announcement you’ll post on your class. Here’s how it looks like:

  • Clicking on "React" will allow you and the parents to choose from one of the reactions.
  • Typing a message in the box will post a comment to the announcement.

2. I don't like parents to post any comments or reactions to my Announcement. How can I restrict them from doing this?
By default, when an Announcement was created, the option to leave a comment or reaction is enabled. If you prefer not to allow anyone to add any comment or reaction on the Announcement that you've just created, you can do this by clicking on the gear icon on the left side of the announcement and then clicking “Disable comments”. 

3. How can I see the list of parents who posted a reaction to my Announcement?
Clicking on the names next to reaction will give you a list of parents who posted a reaction.

Here's how the list looks like:


4. How can I delete the comment posted by the parent to my Announcement?
If, for any reason, you need to delete any comment posted by the parent, please click on the three dots next to the comment and click “Delete”.

5. How to duplicate announcements for various classes?
Clicking the “Include other classrooms” would allow you to see the other classes that are linked to the school and send the announcement.

6. If you add a new student, can their parents see previous announcements?
Yes, parents of the newly added student will see the previous announcements sent to the class.

7. Can I send an announcement to one parent or select parents instead of my entire class?
Sending an Announcement means sending a message to the entire class. If you want to send an announcement to one parent, you can use the “Share a Story” option. Please refer to this article and check the “Stories” section on how to use this feature.

If you need to send an announcement to multiple parents, please utilize the conversation feature by clicking on the messaging icon on the upper right side.

8. I’ve sent an announcement. How do I confirm if I sent it or not?
All announcements are being posted on the Home page.

9. Do all school leaders receive all announcements, notices, etc. from all classes in the school?
No, only parents and teachers of the class will receive the announcement. School leaders can view these announcements by going to the class directly.

10. How can I share YouTube links in ClassTag? How can I add YouTube links to my announcements?
You can add the URL of the YouTube video on your Announcements. The parents will be able to click on the link, and it will redirect them to the video.

11. How do I hide parents' emails when sending out an announcement?
Parents’ email addresses are not visible when an announcement has been sent out.


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