You have full control of your account on ClassTag and are free to customize it based on your preference. 

There are two sections where you can customize and manage your account.

PROFILE SETTINGS

1. Click the three lines on the upper right side and click the gear icon to go to your Profile Settings.

2. From here, you’ll see three tabs: My Profile, My Classes, and My Family.

My Profile

It is always great to see a personal photo. We highly recommend uploading your photo that would make all communications and interactions much more personal. Click on the circle and then click “Upload Photo”.

Edit your “First Name” and “Last Name”, add some details in the “Bio” (optional) and then click on the “Save Changes” button.

My Classes

You can view and visit all classes you are member of on ClassTag including classes that you might have graduated or archived in the past. What a great way to relive some fun memories, right?

My Family

You can invite co-parents or guardians for a specific child here. You can refer to this article for further details.

You can also upload your children’s photos on this page similar to the way you upload your own photo. 

ACCOUNT SETTINGS

1. You can manage your account contact information, credentials and mailing preferences from Account Settings. From your computer or phone, click on the three lines on the upper left side and then scroll down and click the “Account Settings” (computer) or “Settings (mobile app).

2. Here, you can see two tabs: Account Information and Communication Preferences.

Account Information

You can do the following on this page:

  • Change / Add Email or Phone Number - It is very important to keep your email address and/or mobile number on ClassTag updated as it is the main way you will be getting communications in addition to the ClassTag platform itself. You can change your email address and phone number at any time if it is outdated. Just type in the new information and click 'Save Changes'. Don’t forget to verify your new email address or verify mobile number.  
  • Change Password - You can update the password for your account from Account Settings as well. Please type the new password and click "Save Changes" in the bottom of the page. Further instructions can be seen here.  
  • Add phone number (optional) - This isn’t needed, but if you can add it if you prefer to.
  • Change Privacy Settings (for Teachers only) - You can uncheck "Share My Contact Information With Parents" and effective immediately your contact information will not be visible to parents in the class directory. Parents of course can do the same for their respective accounts.
  • Select Language Preference - You can select from the list of 55+ languages to get all communications automatically translated. You can return and modify it at any time. 
  • Deactivate Your Account - We are very sad to see you go, but we understand that there are instances when you might need to deactivate your account. You can do so at the bottom of your profile page. For further instructions on how you can deactivate your account, please check this article. Before you do, though, please do send us your thoughts and feedback team@classtag.com! We love learning from you! 

Communication Preferences

You can do the following on this page:

  • Notification Method - Now you can select your preferred communication method as email or sms once you have added both to your account and verified your phone number. 
  • Communication Preferences - Getting too many emails or perhaps not enough information from ClassTag? You can modify that on this page. We generally send to teachers the same emails that go out to parents, so that you know what everyone is getting. You can modify your preferences here and of course parents can adjust the settings to best fit their needs. 

For any questions, please free to send an email to support@classtag.com.

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