School Teachers sometimes only have one parent’s contact information when they create a class in ClassTag. In these cases, unless a co-parent is added, notifications will only be sent to one parent/guardian.

To remedy this, you can add a co-parent or guardian so they also receive notifications. 

Adding a Co-parent

1. Click the three lines and go to "Account Settings."

2. Click "My Family" under "My Relationships".

3. Click your child's name.

4. Click the orange button on the right for "Guardians."

5. Type the email address of the co-parent or invite them via SMS by clicking the drop-down menu below. You can also set the Language the co-parent would prefer to use. Then, click "Send Invitation."

6. The co-parent will receive an email or SMS to join the class. Here’s a sample of what they’ll receive.

It's all set! Now, the co-parent just needs to complete the sign-up process to start receiving updates about the child's class.

Removing a Co-parent

If the co-parent hasn’t created an account yet, you can delete the co-parent account by clicking on the “Delete” button. 

1. Click the three lines and go to "Account Settings."

2. Click "My Family" under "My Relationships".

3. Click the co-parent's name or the contact information you want to remove under "Co-parents".

4. Click "Edit."

5. Click "Delete this User" at the bottom.

5. Click "Confirm".

6. A confirmation message will pop at the top of the page.

NOTE:

If the co-parent has already created an account, you will not be able to remove him/her from the list. If there’s still a need to remove the co-parent from your child’s profile, please get in touch with the teacher or send us an email at support@classtag.com.

EXPLORE MORE

Did this answer your question?