School Teachers sometimes only have one parent’s contact information when they create a class in ClassTag. In these cases, unless a co-parent is added, notifications will only be sent to one parent/guardian.

To remedy this, you can add a co-parent or guardian so they also receive notifications. 

ADDING A CO-PARENT

1. Click the three lines on the upper left side and then click on the gear icon. 

2. Please click the “My Family” tab and mark the checkbox before the child’s name.

3. Look for the box below the “Invite a co-parent by entering email or mobile phone number” and type the co-parent’s information there. Change the default language from “English” to the co-parent’s preferred language if needed and then click “Done”.

4. The co-parent will receive an email or SMS to join the class. Here’s a sample of what they’ll receive.

5. After the co-parent has created an account, he/she can see your child’s class on ClassTag and receive notifications as well.

REMOVING A CO-PARENT

If the co-parent hasn’t created any account yet, you can delete the co-parent account by clicking on the “Delete” button. 

1. Click the three lines on the upper left side and then click on the gear icon. 

2. Go to “My Family” tab and look for the co-parent that needs to be removed.

The red "!" notes a family member (parent) who hasn't responded to the invitation or has no existing ClassTag account. Click on the parent's name to start the removal process.

3. Click the Edit button in the lower right corner:

4. On the next screen click "Delete this User" and then "Save"

5. Click confirm on the next screen:

6. If the co-parent has already created an account, you will not be able to remove him/her from the list. If there’s still a need to remove the co-parent from your child’s profile, please get in touch with the teacher or send us an email at support@classtag.com.

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