Communications in ClassTag are based on the users' preferences. We believe that this is the best way to reach parents and keep everyone happy. 😊

Once users create an account in ClassTag, they will be able to add contact information and select the preferred Notification Method.

To do this, users can click on the Hamburger menu on the upper left side, click Account Settings, then Communication Preferences, and then click the drop-down menu below the Notification method. Users have the option to set it to Email + App, SMS + App, App Only, or None.

A couple of notes:

  • SMS is currently enabled for cell phone numbers in the US and Canada.

  • To avoid sending and/or receiving too many notifications, users can only select either Email or SMS and not both.

For more information about the details ClassTag is sending to the parents via email or SMS, please refer to this article.

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