There are a few instances when you may need to remove a staff member from your organization on ClassTag. The most common cases are when a staff member:
is no longer working at your school or district
is working at your organization, but he has an extra staff member account that he doesn’t need
was mistakenly added to your school instead of another school
is actually a parent who was able to join your school as a staff member
Please note that users on ClassTag may have several distinct staff roles. For example, one user account may be listed as a district staff and as a school staff in several schools. In this case, you may disconnect the user from any of those organizations.
Please see the sections below to learn what happens when you remove staff members and how you actually remove them from your school and district.
Removing A District Staff Member
Please follow the steps below to remove a staff member from a district:
Open District Directory, Staff tab
Click a user you want to remove, click Edit
Click the red button near the District name, confirm
You’ll receive a flash message saying that the district leader has been removed successfully.
If the red button is disabled for you, it indicates that you’re not allowed to remove users from a district. The most common reason - your role is District Staff, not District Admin. Please contact support@classtag.com if you think there’s a mistake.
Removing A School Staff Member
You may remove school staff members from a school either from their profile, or in bulk by using the multi-select action. Removing a staff member from a school also removes his from all his classrooms in the school.
Multiselect Action
Please follow the steps below to remove a staff member from a school using the multi-select action:
Open School Directory, Staff tab
Select the staff members you want to disconnect from the school
Click Actions, Remove from School
Click Remove to confirm the action
You will receive a flash message saying how many staff members will be removed from the school.
If you don’t have checkboxes to select staff members, it may indicate that you do not have a permission to remove them. Please contact Permissions Admin in your school or support@classtag.com to elevate your permissions.
User Profile
To remove a staff member from a school from his profile, please follow the steps below:
Open School Directory, Staff tab
Click a user you want to remove, click Edit
Click the red button near the School name, confirm
You will receive a flash message saying that the user has been removed successfully.
Please note that a staff member may have two staff roles in a school - ClassTag Leader and Teacher. To completely remove him from your school, please make sure you remove both roles.
If you only need to remove a staff member from a classroom he teaches, you may do it from his profile similarly to how you remove him from a school, just make sure to click the red button near the classroom name.
If you need further assistance, please send us an email at support@classtag.com with more information and we will be happy to look into your case.