Communications in ClassTag are based on the users' preferences. Users can set their notification preferences and the type of notifications they prefer to receive. We believe that this is the best way to reach parents and keep everyone happy. :)

This article discusses two things:

  • Setting up my notification preference

  • Configuring the type of notifications that I want to receive

Setting up my notification preference

Once users create an account in ClassTag, they will be able to add contact information and select the preferred “Notification Method”.

Please follow the steps below to update your communication preferences.

1. Click the three lines.

2. Click “Account Settings.”

3. Click “Communication Preferences.”

Once users create an account on ClassTag, they will be able to add contact information and select the preferred “Notification Method”. You have the option to set it to “Email”, “SMS”, "Push Only", or “None”.

A couple of notes:

  • SMS is currently enabled for cell phone numbers in the US and Canada.

  • To avoid sending and/or receiving too many notifications, users can only select either Email or SMS and not both.

Configuring the type of notifications that I want to receive

As a user, you can set the type of notifications you want to receive. Here’s a sample screenshot.

Please follow the steps below to update your communication preferences.

1. Click the three lines.

2. Click “Account Settings.”

3. Click “Communication Preferences.”

4. Choose which notification you'd like to receive.

Everything is on by default. You can turn off the setting of each by clicking the green switch if you do not want to receive a certain type of notification. Please see below what each setting means.

Notification Method

Your preferred notification medium: Email, SMS, Push Notification, or None

Announcement and Child Stories

Notifications when a new Announcement or Child Story is posted on a Classroom you belong to

Comments

When other users comment on an Announcement or Child Story

  • Only Followed - you will be notified of comments for Announcements and Child Stories that you are following

  • All Comments - you will be notified for every comment made on Announcements shared in a classroom that you belong to and Child Stories shared with you

Messages

When parents and other teachers reach out using the private messaging feature

Weekly Digest

Notifications about weekly summaries

Daily Digest

Notifications about daily summaries

  • Only Commitments - PTCs, Volunteer Requests, and other events you signed up to.

  • Everything - summary of everything posted for that day

Event Notifications

New sign-ups and changes to PTCs, Volunteer Requests, and Other Events commitments.

Event Reminders

Notifications about upcoming PTCs, Volunteer Requests, and Other Events you committed to.

Contributions

Notification about new contributions to your Classroom Funds

Notification Center

Notification that appears on the bell icon near on the upper left side, just on the left side of the purple messaging icon

For more information about the details ClassTag is sending to the parents via email or SMS, please refer to this article.

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