Communications in ClassTag are based on the users' preferences. Users can set their notification preferences and the type of notifications they prefer to receive. We believe that this is the best way to reach parents and keep everyone happy. :)
This article discusses two things:
Setting up my notification preference
Configuring the type of notifications that I want to receive
Setting up my notification preference
Once users create an account in ClassTag, they will be able to add contact information and select the preferred “Notification Method”.
Please follow the steps below to update your communication preferences.
1. Click the three lines.
2. Click “Account Settings.”
3. Click “Communication Preferences.”
Once users create an account on ClassTag, they will be able to add contact information and select the preferred “Notification Method”. You have the option to set it to “Email”, “SMS”, "Push Only", or “None”.
A couple of notes:
SMS is currently enabled for cell phone numbers in the US and Canada.
To avoid sending and/or receiving too many notifications, users can only select either Email or SMS and not both.
Configuring the type of notifications that I want to receive
As a user, you can set the type of notifications you want to receive. Here’s a sample screenshot.
Please follow the steps below to update your communication preferences.
1. Click the three lines.
2. Click “Account Settings.”
3. Click “Communication Preferences.”
4. Choose which notification you'd like to receive.
Everything is on by default. You can turn off the setting of each by clicking the green switch if you do not want to receive a certain type of notification. Please see below what each setting means.
Notification Method | Your preferred notification medium: Email, SMS, Push Notification, or None |
Announcement and Child Stories | Notifications when a new Announcement or Child Story is posted on a Classroom you belong to |
Comments | When other users comment on an Announcement or Child Story
|
Messages | When parents and other teachers reach out using the private messaging feature |
Weekly Digest | Notifications about weekly summaries |
Daily Digest | Notifications about daily summaries
|
Event Notifications | New sign-ups and changes to PTCs, Volunteer Requests, and Other Events commitments. |
Event Reminders | Notifications about upcoming PTCs, Volunteer Requests, and Other Events you committed to. |
Contributions | Notification about new contributions to your Classroom Funds |
Notification Center | Notification that appears on the bell icon near on the upper left side, just on the left side of the purple messaging icon |
For more information about the details ClassTag is sending to the parents via email or SMS, please refer to this article.