In SchoolStatus Connect, our communication approach revolves around accommodating user preferences. You have the flexibility to customize your notification settings and choose the types of notifications that suit you best. We firmly believe that this tailored approach ensures effective communication with parents and fosters overall satisfaction.
This article discusses two things:
Setting up your notification preference
Configuring the type of notifications you want to receive
Setting up my notification preference
Once users create an account in SchoolStatus Connect, they will be able to add contact information and select the preferred Notification Method.
Please follow the steps below to update your communication preferences.
1. Click on the Dropdown on the upper right side, click Gear icon to open Settings
2. Click Communication Preferences.
Once you create an account on SchoolStatus Connect, you will be able to add contact information and select the preferred Notification Method. You have the option to set it to Email+App, SMS+App, App Only, or None.
If you do not see an option for SMS notifications, it may be because you have not saved a mobile number or you have not verified your mobile number. To add your mobile number, follow the instructions here. To verify your already saved mobile number, please follow the instructions here.
Additional notes:
SMS is currently only enabled for cell phone numbers in the US and Canada.
To avoid sending and/or receiving too many notifications, users can only select either Email or SMS and not both.
Configuring the type of notifications that I want to receive
As a user, you can set the type of notifications you want to receive. Here’s a sample screenshot.
Please follow the steps below to update your communication preferences.
1. Click on the Dropdown on the upper right side, click Gear icon to open Settings
2. Click Communication Preferences.
3. Choose which notification you'd like to receive.
Everything is on by default. You can turn off the setting of each by clicking the green switch if you do not want to receive a certain type of notification. Please see below what each setting means.
Announcement and Child Stories | Notifications when a new Announcement or Child Story is posted on a Classroom you belong to |
Comments | When other users comment on an Announcement or Child Story
|
Messages | When parents and other teachers reach out using the private messaging feature |
Weekly Summary | Notifications about weekly summaries |
Daily Summary | Notifications about daily summaries
|
Activity Notifications | New sign-ups and changes to PTCs, Volunteer Requests, and Other Events commitments. |
Event Reminders | Notifications about upcoming PTCs, Volunteer Requests, and Other Events you committed to. |
Contributions | Notification about new contributions to your Classroom Funds |
Notification Center | Notification that appears on the bell icon near the upper left side, just on the left side of the purple messaging icon |
For more information about the details SchoolStatus Connect is sending to the parents via email or SMS, please refer to this article.
If you have questions, feel free to reach out to our amazing Support team at support@classtag.com. 😊