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How can I reach out to SchoolStatus Connect Support if I need help?
How can I reach out to SchoolStatus Connect Support if I need help?
Migui Franco avatar
Written by Migui Franco
Updated over a week ago

Users can reach out to SchoolStatus Connect Support using two ways.

  • Send an email directly

  • Use the Support Messenger

Send an email directly

Send us an email at support-ct@schoolstatus.com.

User the Support Messenger

The Support messenger is a live chat feature and our Support Team members will respond to questions in a matter of minutes. Please stay on the site if you have follow-up questions for real-time answers.

Using a PC

2. Click the blue message bubble at the lower right corner.

3. Click “Send us a message.”

4. Type your message or question and click the send button.

5. You’ll receive a response from the team. You can ask follow-up questions if needed and when you’re done, click the blue button again to close the messenger.

Using the mobile app

1. Click the blue message bubble at the lower right corner.

2. Click “Send us a message.

3. Type your message or question and click the send button.

4. You’ll receive a response from the team. You can ask follow-up questions if needed and when you’re done, click the x at the top to close the messenger.

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