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ClassTag Roles and Custom Permissions
ClassTag Roles and Custom Permissions

School staff roles and customized access to School-wide settings and functions.

Migui Franco avatar
Written by Migui Franco
Updated over a week ago

ClassTag allows School staff to set their roles at the School. Classtag Connect School Leaders and school staff with Permissions Admin and Rostering Admin access can customize what all other staff can access within the ClassTag School Settings.

This article includes the following:

Below is the list of Roles that can be selected for a School staff. There are two layers when selecting a role: the Category and the Title.




  1. Teacher

  2. Paraprofessional

  3. Specialty Teacher

  4. Special Education Teacher

Instructional Support

  1. Instructional Coach

  2. Library or Media Specialist

  3. Program Coordinator

  4. Homeschool Liason

  5. Family Services

Special Services

  1. SPED Techs and Therapists

  2. Special Programs


  1. Content Area Specialists

  2. Guidance

  3. School Leadership

Support Staff

  1. Secretary

  2. Custodians

  3. Food Service

  4. Clinic

  5. IT

  6. PTA

How do I set my own Job Title?

1. Click the Hamburger menu.

2. Go to Account Settings.

3. Click Schools & Classes.

4. Click the ellipses next to the School's name.

5. Click Select Job Title.

6. Find the title that fits your role in the School and click Save.

How do I set others' Job Titles and customize their permissions?

You need to be a School Staff with Rostering Administrator access to edit other users' job titles and with Permissions Admin access to set user's Custom Permissions. If you meet that requirement, follow the steps below.

1. Go to the School's Directory.

2. Search for the school staff's name and click it.

3. Click the School.

4. Select the user's job title and set their Custom Permissions.

5. Click Save.

Custom Permissions

This feature gives District and School administrators the ability to grant school staff granular custom permissions. Below is the list of all available permissions admins can give their staff.

Permission Title

Access Details

Permissions Admin

Ability to update staff members' Custom Permissions.

School-Wide Communications

Rostering Administrator

Can manage Schoolwide Directory; enroll new students, add staff, assign students and staff to classrooms, manage guardians, and set staff's job titles.

Content Moderator

View and manage flagged content for moderation.

Users Manager

Update active student, staff, and guardian accounts.

Family Access

Access to Schoolwide Directories and the ability to view and contact students and families.

Note: A Permissions Admin cannot remove their own permission set.

With the free version of ClassTag, school staff members can only have three permissions: School-Wide Communications, Rostering Administrator, Family Access. This permission set cannot be changed.

With ClassTag Connect, a school staff member can have any combination of six available permissions. While school administrators may have all six permissions, some staff members may have none. A setup like that allows bus drivers, custodians, or other non-teaching staff to be part of ClassTag and receive school communications, but have no visibility or access to student data.

The default permission set for a School Leader in a ClassTag Connect School includes four permissions:

  • Permissions Admin

  • School-Wide Communications

  • Rostering Administrator

  • Family Access

For School Teachers, the default set of permissions only includes the Family Access permission.

How does roster synchronization set staff permissions?

If you set up roster synchronization for your school or district, some staff members may get added to your schools by the sync. The permissions they get depend on their role in SIS data and whether they are already part of the school or not.

Types of staff members

Currently, the sync recognizes two types of school staff members - administrators and teachers (or not administrators). This type is defined by the data your SIS sends to ClassTag. For the SFTP or ClassLink sync, if the user role is administrator, he gets all permissions except for the User Manager and Content Moderation. These two permissions can be later assigned to him manually. The same rules apply to users who are listed as Staff on Clever.

Staff members with other roles in SIS data are only given the Family Access permission.

Existing staff members

Please note that synchronization sets staff member permissions only when it connects a staff member to a school. It only happens once or doesn't happen at all. For example, if a user did not exist on ClassTag, or existed but was not associated with a school, when the sync adds him to the school as a teacher, he only gets the Family Access permission. If you now change permissions for this user, the subsequent sync won't do anything to them because the user is already associated with the school.

If before you launch the sync for the first time a user is already a school staff member with a certain set of permissions, the sync won't change them because it doesn't add the user to the school, he was added there before.

With the rules above, you can be sure that permissions that you manually set for school staff members persist.

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