ClassTag FAQs

Common questions and the answers you are looking for

19 articles in this collection
Written by Vlada Lotkina and Alex Karl

How can I reach out to ClassTag Support if I need help?

Written by Alex Karl
Updated over a week ago

Account Settings

How can I change my password?

Written by Alex Karl
Updated over a week ago

Why can't I login to the ClassTag app with my phone number (instead of my email address)?

Possible reasons why a user may not be able to log in to ClassTag using a mobile number and how to fix it.

Written by Alex Karl
Updated over a week ago

How do I reset my ClassTag password?

Easy steps for resetting your ClassTag password

Written by Alex Karl
Updated over a week ago

How do I customize and manage my account?

Tips, guidelines and step-by-step instructions for customizing and managing your account.

Written by Alex Karl
Updated over a week ago

How can I set my preferred timezone in ClassTag?

Setting your class’ preferred timezone

Written by Alex Karl
Updated over a week ago

How do I change the default language in ClassTag?

Step-by-step instructions for changing the preferred language of your account or the preferred language of a parent in your class.

Written by Alex Karl
Updated over a week ago

How does ClassTag's translation service work?

ClassTag utilizes the Google Translate API to support communications in 100+ languages.

Written by Alex Karl
Updated over a week ago

Notifications

How do notifications work in ClassTag?

Communications in ClassTag are based on the users' preferences.

Written by Alex Karl
Updated over a week ago

How can I verify my phone number?

Verifying your mobile phone number for use with ClassTag

Written by Alex Karl
Updated over a week ago

How do I opt out of text messages from ClassTag?

Step-by-step instructions on how to stop receiving SMS notifications.

Written by Alex Karl
Updated over a week ago

How do I verify my email with ClassTag?

Instructions on how to validate your email address with ClassTag

Written by Alex Karl
Updated over a week ago

Can I log into ClassTag using my email address from a Google domain?

It’s now easier than ever to log into ClassTag using a Google email address.

Written by Alex Karl
Updated over a week ago

How do I deactivate my account?

How you can close or delete your ClassTag account

Written by Alex Karl
Updated over a week ago

Communication & Activities

How can I edit the comments I’ve made on an Announcement?

Editing comments on an Announcement

Written by Alex Karl
Updated over a week ago

How do I know whose Parent/Guardian am I Chatting with?

Written by Alex Karl
Updated over a week ago

Privacy, Information, & Security

Does ClassTag have a membership fee?

The short answer? Absolutely not! ClassTag is totally free. Read on to learn more.

Written by Alex Karl
Updated over a week ago

Is my information safe on ClassTag?

Information concerning ClassTag & your privacy

Written by Alex Karl
Updated over a week ago

What are ClassTag's Terms of Service?

Resource about ClassTag's Terms of Service

Written by Vlada Lotkina
Updated over a week ago