ClassTag FAQs | Advice and Answers from the ClassTag Team

Does ClassTag have a membership fee?

The short answer? Nope. ClassTag is totally free. Read on to learn more.

Written by Mark Valencia
Updated over a week ago

Account Settings

Why can't I login to the ClassTag app with my phone number (instead of my email address)?

Possible reasons why a user may not be able to log in to ClassTag using a mobile number and how to fix it.

Written by Mark Valencia
Updated over a week ago

How do I reset my ClassTag password?

Step-by-step instructions re: how to reset your ClassTag password.

Written by Mark Valencia
Updated over a week ago

How do I customize and manage my account?

Tips, guidelines and step-by-step instructions on customizing and managing your account.

Written by Mark Valencia
Updated over a week ago

How can I set my preferred timezone in ClassTag?

Step-by-step instructions on how to set your class’ preferred timezone.

Written by Mark Valencia
Updated over a week ago

How do I change the default language in ClassTag?

Step-by-step instructions to change an account to your preferred language (or the preferred language of a parent in your class).

Written by Mark Valencia
Updated over a week ago

How does ClassTag's translation service work?

How ClassTag utilizes the Google Translate API to support communications in 50+ languages.

Written by Mark Valencia
Updated over a week ago

Notifications

How do notifications work in ClassTag?

Communications on ClassTag are based on the users' preferences.

Written by Mark Valencia
Updated over a week ago

How can I verify my phone number?

Step-by-step instructions re: how to verify your mobile number for use with ClassTag.

Written by Mark Valencia
Updated over a week ago

How do I opt-out of text messages from ClassTag?

Step-by-step instructions on how to stop getting SMS notifications.

Written by Mark Valencia
Updated over a week ago

How do I verify my email with ClassTag?

Instructions on how to validate your email address with ClassTag

Written by Mark Valencia
Updated over a week ago

Can I log onto ClassTag using my email address from a Google-domain?

It’s now easier than ever to log onto ClassTag using a Google-domain email address.

Written by Mark Valencia
Updated over a week ago

How do I deactivate my account?

Instructions on how you can close or delete your account on ClassTag.

Written by Mark Valencia
Updated over a week ago

Communication & Activities

How can I edit the comments I’ve made on an Announcement?

Step-by-step instructions on how to edit comments you've made on an Announcement.

Written by Mark Valencia
Updated over a week ago

Privacy, Information, & Security

Is my information safe on ClassTag?

Information about ClassTag & privacy.

Written by Mark Valencia
Updated over a week ago

What are ClassTag's Terms of Service?

Resource about ClassTag's Terms of Service

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Written by Jason Olim
Updated over a week ago