Advice and Answers from the ClassTag Team
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ClassTag FAQs
ClassTag FAQs
Common questions and the answers you are looking for
19 articles in this collection
Written by
Vlada Lotkina
and
Alex Karl
How can I reach out to ClassTag Support if I need help?
Written by
Alex Karl
Updated over a week ago
Account Settings
How can I change my password?
Written by
Alex Karl
Updated over a week ago
Why can't I login to the ClassTag app with my phone number (instead of my email address)?
Possible reasons why a user may not be able to log in to ClassTag using a mobile number and how to fix it.
Written by
Alex Karl
Updated over a week ago
How do I reset my ClassTag password?
Easy steps for resetting your ClassTag password
Written by
Alex Karl
Updated over a week ago
How do I customize and manage my account?
Tips, guidelines and step-by-step instructions for customizing and managing your account.
Written by
Alex Karl
Updated over a week ago
How can I set my preferred timezone in ClassTag?
Setting your class’ preferred timezone
Written by
Alex Karl
Updated over a week ago
How do I change the default language in ClassTag?
Step-by-step instructions for changing the preferred language of your account or the preferred language of a parent in your class.
Written by
Alex Karl
Updated over a week ago
How does ClassTag's translation service work?
ClassTag utilizes the Google Translate API to support communications in 100+ languages.
Written by
Alex Karl
Updated over a week ago
Notifications
How do notifications work in ClassTag?
Communications in ClassTag are based on the users' preferences.
Written by
Alex Karl
Updated over a week ago
How can I verify my phone number?
Verifying your mobile phone number for use with ClassTag
Written by
Alex Karl
Updated over a week ago
How do I opt out of text messages from ClassTag?
Step-by-step instructions on how to stop receiving SMS notifications.
Written by
Alex Karl
Updated over a week ago
How do I verify my email with ClassTag?
Instructions on how to validate your email address with ClassTag
Written by
Alex Karl
Updated over a week ago
Can I log into ClassTag using my email address from a Google domain?
It’s now easier than ever to log into ClassTag using a Google email address.
Written by
Alex Karl
Updated over a week ago
How do I deactivate my account?
How you can close or delete your ClassTag account
Written by
Alex Karl
Updated over a week ago
Communication & Activities
How can I edit the comments I’ve made on an Announcement?
Editing comments on an Announcement
Written by
Alex Karl
Updated over a week ago
How do I know whose Parent/Guardian am I Chatting with?
Written by
Alex Karl
Updated over a week ago
Privacy, Information, & Security
Does ClassTag have a membership fee?
The short answer? Absolutely not! ClassTag is totally free. Read on to learn more.
Written by
Alex Karl
Updated over a week ago
Is my information safe on ClassTag?
Information concerning ClassTag & your privacy
Written by
Alex Karl
Updated over a week ago
What are ClassTag's Terms of Service?
Resource about ClassTag's Terms of Service
Written by
Vlada Lotkina
Updated over a week ago