ClassTag

How can I reach out to ClassTag Support if I need help?

Alex Karl

Migui Franco

Vlada Lotkina

Common questions and the answers you are looking for

ClassTag FAQs

How can I change my password?

Possible reasons why a user may not be able to log in to ClassTag using a mobile number and how to fix it.

Why can't I login to the ClassTag app with my phone number (instead of my email address)?

Easy steps for resetting your ClassTag password

How do I reset my ClassTag password?

Tips, guidelines and step-by-step instructions for customizing and managing your account.

How do I customize and manage my account?

How can I set my preferred timezone in ClassTag?

Step-by-step instructions for changing the preferred language of your account or the preferred language of a parent in your class.

How do I change the default language in ClassTag?

ClassTag utilizes the Google Translate API to support communications in 100+ languages.

How does ClassTag's translation service work?

Account Settings

Communications in ClassTag are based on the users' preferences.

How do notifications work in ClassTag?

Verifying your mobile phone number for use with ClassTag

How can I verify my phone number?

Step-by-step instructions on how to stop receiving SMS notifications.

How do I opt out of text messages from ClassTag?

Instructions on how to validate your email address with ClassTag

How do I verify my email with ClassTag?

It’s now easier than ever to log into ClassTag using a Google email address.

Can I log into ClassTag using my email address from a Google domain?

How you can close or delete your ClassTag account

How do I deactivate my account?

Notifications

How can I edit the comments I’ve made on an Announcement?

How do I know whose Parent/Guardian am I Chatting with?

Communication & Activities

The short answer? Absolutely not!  ClassTag is totally free. Read on to learn more.

Does ClassTag have a membership fee?

Information concerning ClassTag & your privacy

Is my information safe on ClassTag?

Keywords: Firewall, allowlist, allow list, internet security, whitelist (deprecated)

How should I configure my school network for ClassTag?

Resource about ClassTag's Terms of Service

What are ClassTag's Terms of Service?

Privacy, Information, & Security

Facebook Community for Educators

Find answers and get help from Intercom Support and Community Experts

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