ClassTag

If a parent reports that he/she cannot log into ClassTag, the best action to take is to reset the password. Please ask the parent to go <a href="https://www.classtag.com/users/password/new" rel="nofollow noopener noreferrer" target="_blank">here</a> to reset the password. 

Alternatively, if you would like ClassTag to reset the parent’s password on his/her behalf, please send an email to <a href="mailto:support@classtag.com" rel="nofollow noopener noreferrer" target="_blank">support@classtag.com</a> with the parent’s name and credential (email address or mobile number) with the preferred password to use.

You may check the Directory tab for the parent's credentials. Here is a video to help you Navigate the page.

 <b>Learning about the Classroom Directory:</b>

<a href="https://help.classtag.com/en/articles/2544952-how-do-i-reset-my-classtag-password" rel="nofollow noopener noreferrer" target="_blank">How do I reset my ClassTag password?</a>

<a href="https://youtu.be/E-zBbMuPzZI" rel="nofollow noopener noreferrer" target="_blank">Adding Parents to the Directory</a>

- <a href="https://help.classtag.com/en/articles/2544952-how-do-i-reset-my-classtag-password" rel="nofollow noopener noreferrer" target="_blank">How do I reset my ClassTag password?</a>
- <a href="https://youtu.be/E-zBbMuPzZI" rel="nofollow noopener noreferrer" target="_blank">Adding Parents to the Directory</a>

Actions to take if a parent has trouble logging in.

What should I do if a parent of my student cannot log into ClassTag?

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